Customer Service

Shipping & Delivery: Orders are shipped via the best carrier. That can be Fedex Ground, UPS Ground, DHL or USPS. You will receive a tracking number once your order ships. Once an order is placed it cannot be changed. Orders usually ship within 2-3 days.
Privacy & Security: Your personal information is only used for the purposes of fulfilling your order. It is not shared or sold with any other third party. We use industry standard encryption for all financial details.
Returns & Replacements: Returns must be made within 30 days of receipt of your order. Please contact us for return instructions. Orders returned without proper authorization will not be refunded. There is a 15% restocking fee on order returns and refused orders. Shipping charges are not refunded.
Ordering: To place an order, add the item to the cart and checkout. If you need assistance, please contact us via email and we will be happy to help.
Payment, Pricing & Promotions: We accept Paypal and Google Checkout.
Viewing Orders: We will email you with order update information. If you would like to review your order, you can click on the link within your order confirmation email and login to your account.
Updating Account Information: To make future ordering easier, you can create an account. Account information such as address and phone number and email will make reordering a breeze.